Terms of Service — Soft Heaven

Last updated: July 30, 2026

Welcome to Soft Heaven. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products through it. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

1. About Us

Soft Heaven is operated as a limited liability company registered in the State of Wyoming, United States.

Trade Name: Soft Heaven Email: softheaven8@gmail.com Address: 30 N Gould St Ste R, Sheridan WY 82801, United States

2. Eligibility

By using this website, you confirm that you are at least 18 years old, or are using the site under the supervision of a parent or legal guardian.

3. Products and Pricing

• All products displayed are subject to availability.
• We reserve the right to modify or discontinue any product, and to change prices, at any time without prior notice.
• Product images are for illustrative purposes; slight variations in color, size, or design may occur.
• We make reasonable efforts to display product information accurately, but do not warrant that descriptions are error-free.

4. Orders and Payment

• By placing an order, you are making an offer to purchase a product, which we may accept or decline.
• Payment must be completed in full at the time of order through the payment methods available at checkout.
• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or unavailability of stock.

5. Shipping and Delivery

Shipping timeframes and costs are outlined in our Shipping Policy. Estimated delivery times are not guaranteed and may be affected by factors outside our control, including customs processing and courier delays.

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy, available on our website.

7. User Conduct

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to our systems or another user's account
• Post or transmit harmful, abusive, or fraudulent content
• Interfere with the proper functioning of the website

8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Soft Heaven or its licensors and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Soft Heaven shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or purchase of our products. Our total liability for any claim shall not exceed the amount paid for the relevant order.

10. Third-Party Suppliers and Services

Some products may be fulfilled through third-party suppliers or fulfillment partners. Payment processing may be handled by third-party providers subject to their own terms and privacy policies.

11. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Soft Heaven Email: softheaven8@gmail.com Address: 30 N Gould St Ste R, Sheridan WY 82801, United States